Protecting your personal information is our top priority at 5bkd. This policy clearly explains what data we collect, how we store it, and when — if ever — it is shared.
A quick overview of 5bkd's core data protection pillars
All your data is protected with 256-bit SSL encryption. From login to payment — every transaction goes through an encrypted channel.
Your data is stored on secure servers that meet international standards. Unauthorized third-party access is completely blocked.
The identity verification process is completely confidential. Uploaded documents are accessible only to the verification team.
5bkd never sells your personal information to third parties. Your privacy is our promise.
You can update your cookie settings at any time. The option to disable non-essential cookies is always available.
You can request deletion of your data at any time. We will process your request within 30 days.
Complete transparency with you is at the heart of what we do at 5bkd. This privacy policy ("Policy") applies to the 5bkd platform and all associated services. When you use our website or app, your data is managed in accordance with this Policy.
5bkd believes privacy is a fundamental right. That is why we collect only what is necessary and protect it with the highest level of security. Our privacy policy is built to international standards.
This policy is written in English for our members in Bangladesh to ensure clarity. By using 5bkd's services, you are agreeing to this privacy policy.
5bkd operates under an international gaming license — our data protection practices comply with the standards set by the licensing authority.
5bkd only collects information that is genuinely necessary to provide our services. Here is a breakdown of the data we collect:
| Data Type | Details | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Account verification & KYC |
| Contact Information | Mobile number, email address | Account management & notifications |
| Financial information | Mobile Banking/Nagad/Rocket number, transaction history | Deposit & Withdrawal Process |
| Device Information | IP address, device model, browser information | Security Verification & Fraud Prevention |
| Usage Data | Gaming history, login time, favorite games | Service improvement and personalized experience |
We also automatically collect certain technical data — such as cookies, log files, and web beacons — which are used to ensure the platform runs properly. This information is not used to identify any individual.
5bkd will never ask for your bank account password, OTP, or PIN. If anyone requests this information claiming to be 5bkd, it may be fraudulent activity — please report it to our support team immediately.
5bkd uses your data only for specific, legitimate purposes — nothing is used unnecessarily or without authorization. We treat your privacy not as a written formality, but as a real commitment.
How we use your data:
If you wish to opt out of marketing communications, contact our support team at any time — we will remove you from the list within 48 hours.
5bkd never sells your information to any advertising network or data broker.
5bkd uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your browsing experience.
Types of cookies we use:
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect some platform features.
5bkd never collects personal identity or financial information through cookies.
5bkd follows the highest industry standards to protect your data. Our security infrastructure is multi-layered and monitored 24/7.
In the event of a security breach, we will notify affected members within 72 hours and take all necessary steps. That said, no data transmission over the internet is entirely without risk — please stay vigilant and change your account password regularly.
As a 5bkd member, you have important rights regarding your data. We respect these rights and act on them as promptly as possible.
To exercise any of these rights, contact our support team. We typically process requests within 30 days. Please note that legal obligations may prevent us from deleting certain data.
There is no fee to exercise your rights. However, an administrative fee may apply for unreasonable or repetitive requests.
5bkd does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
Once legal obligations have been fulfilled, we securely delete or anonymize your data. The deletion process is permanent and irreversible.
5bkd strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18.
Age is verified at registration. If we discover that a minor is using our platform, their account will be immediately closed and all associated data will be deleted.
If a parent or guardian becomes aware that their minor child is using 5bkd, please contact our support team right away. We will take action within 24 hours.
5bkd is strictly prohibited for users under 18. Responsible gaming is a core part of our values.
5bkd may update this privacy policy as needed. For any significant changes, we will notify you in advance via app notification or email.
Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the latest update will always be shown at the top of this page.
If you have any questions or concerns about our Privacy Policy, please reach out to our support team. We're always here to help.
Contact Email: [email protected]